Refund Policy Details
At Bunikih Tech Solution, we are committed to delivering reliable and high-quality technology and freelance services. Client satisfaction is important to us; however, due to the nature of digital and service-based work, refunds are governed by the terms outlined below.
1. Eligibility for Refunds
You may be eligible to request a refund under the following circumstances:
- The service was not delivered within the agreed timeline without valid justification
- The final deliverable significantly deviates from the agreed scope of work
- Technical errors caused directly by us prevent the completion of the service
Refunds will not be issued under the following conditions:
- The service has been fully delivered and approved by the client
- Delays or failure caused by lack of required information or feedback from the client
- Change of mind after work has commenced or resources have been allocated
2. Refund Request Process
To request a refund, please follow these steps:
- Contact Us: Send a refund request email to helofavour@gmail.com within 7 days of service delivery.
- Provide Details: Include your full name, order or project reference, reason for the refund request, and any relevant supporting information.
- Review & Decision: Our team will review your request and respond within 5 business days.
3. Refund Approval & Processing
If your refund request is approved:
- The refund will be processed using the original payment method
- Processing time is typically 7–10 business days
- Partial refunds may be issued depending on the portion of work already completed
If your refund request is denied, you will receive a clear explanation outlining the reason.
4. Late or Missing Refunds
If you have not received your refund after 10 business days, please check with your bank or payment provider. If the issue persists, contact us directly for assistance.
5. Changes to This Refund Policy
Bunikih Tech Solution reserves the right to modify or update this Refund Policy at any time. Changes will take effect immediately upon being posted on this page.
6. Contact Us
If you have questions or concerns regarding this Refund Policy, please reach out to us:
📧 Email: helofavour@gmail.com
📞 Phone: +237 654 845 396
🌍 Website: https://bunikihtech.viaxtransfer.com